Refund policy
Returns Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to start a return
To request a return, please email us at reemmodesty@hotmail.com, before sending your item back. Items sent back without first requesting a return will not be accepted.
If your return is approved, we will provide you with the return address and instructions. Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method.
You can always contact us at reemmodesty@hotmail.com with any return questions.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll work with you to resolve the issue as quickly as possible.
Exceptions
We do not have final sale items — all products are eligible for return within the 7-day window, provided they meet the return requirements.
Gift cards cannot be returned.
Exchanges
The fastest way to exchange is to return the item you have. Once your return is accepted, you can make a new purchase for the replacement item.
Refunds
Once we receive and inspect your return, we’ll let you know if the refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at reemmodesty@hotmail.com.